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This store has earned the following certifications.
Hometop Hot Water Bottle / Diabetic Shoes
SIZE TIPS & GUIDANCE: Due to the high-density memory foam footbed, our slippers may feel snug at first. However, they will break in within a few days. For an immediate and better fit, we recommend sizing up one size.
CLASSIC MOCASSIN DESIGN: Our moccasin construction is built to last, with a double-stitch design that adds durability and reliability. Straddling the line between comfort and style, this smart silhouette really stands out.
ELASTIC GORES: The neckline with elastic gores improves the fit, ensuring a comfortable and secure wear. The stalk at the winding line decoration adds a touch of detail to the entire shoe.
HIGH-RESILIENCE UPPER: The mixed-color short microsuede upper material enhances the product's quality with its visually appealing texture. The high-resilience fabric ensures a better fit to your foot shape.
SUPPORTIVE & VERSATILE: The sturdy rubber outsole is carefully designed for all-day comfort and support. The sole is attached to the upper by sewing the sides rather than using glue, significantly improving durability.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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